When we commenced Swains Motor Body Repairs in March 1973 we made a solemn commitment

GUARANTEED QUALITY FROM START TO FINISH with Five fundamentals of Business.

• We provide a strong family business that makes every customer feel like they were our only customer.
  
• We would deliver a quality repair that would be fully guaranteed.
  
• We would re-invest with both time and resources so that our business would keep pace with emerging technologies.
  
• We would form necessary alliances with industries who specialise in various aspects of the collision repair industry such as glass replacement, radiators etc.
  
• We would form a relationship with all the insurers and build our customer base by having people advising insurers of their choice of repairer.
  
  

Taking a snapshot of our family business 41 years down the track and it's obvious our 5 fundamentals still hold sway in the modern world.